HR Technology.
Business Driver or
Wasted Resource?

An UNLEASH Research Initiative

Lead Sponsors

servicenow

servicemonkey

walkme
Welcome to the first annual
HR Tech Adoption study!
Fill out the survey

HR Technology Adoption: Matching Reality to Expectations


This research is designed to uncover the factors that create a successful HR technology project.

To ensure the highest quality results, we ask that only those directly involved in the selection, implementation, or administration of HR system(s) implemented in the last four years complete the survey.

If you meet those requirements, please click "Go to survey" now. All survey respondents that complete will receive an executive summary of the study, as well as a special discount to UNLEASH World in Paris this 22 - 23 October.

The survey is brief and should take no more than 15 minutes to complete. All information provided will be entirely confidential and will be shared only with the research team or with prior approval.

Thank you for your time and support of this project. We hope that by shining a light on what creates success, we can improve the outcome of other technology projects.

Research Overview


96% of companies are now spending on HR Technology Transformation, creating a significant investment of financial and people resources into the adoption of increasingly robust and sophisticated platforms. They can bring a wealth of benefits, including:
  • Increased productivity
  • Better employee experiences
  • Easier compliance with global privacy and employment regulations
However, ongoing conversations with HR and business leaders indicate that few organizations are experiencing adoption results to match initial expectations and in some cases, seeing less than 50% take-up of new technologies and systems by staff across organisations.

More needs to be done to understand this disconnect. Our study sets out to gain in-depth insight into the expectations and the reality of adoption in HR technology investments. In doing so, we want to map a path to improved outcomes.

By completing this survey, you will help:
  • Individuals involved in HR technology selections and implementations recognize areas of improvement for future projects.
  • Develop an assessment framework to evaluate implementation success objectively.
  • Offer guidance on how to improve selection and implementation processes and set realistic expectations.
  • Provide solution providers with an objective, post-sales illustration of how their technology is viewed and used in the real world.
Come to UNLEASH World in Paris this 22-23 October and be among the first to hear UNLEASH unveil the findings of this important research in his Main Stage session on 23 October.

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