New ServiceNow CPO Canney to drive “special culture and future innovation”
Jacqui Canney is ServiceNow’s new Chief People Officer
Skills are the future.
Unleash Your TalentExclusive interview with Oracle on how HR can leverage the use of talent mobility and recruitment tech to build business resilience.
While many countries and companies are edging towards some kind of normality, we still live and work in very unusual and uncertain times.
It’s still unclear when people will return to the office, when industries will recover — and if they are going to recover. It is therefore crucial that hiring managers and recruitment teams remain nimble and ready to adjust hiring strategies at speed and scale.
Agility needs to be at the very heart of every organization’s talent strategy. While this is no easy task, developments in talent mobility and recruitment tech are paving the way forward and offering a solution to succeed in today’s unpredictable environment.
In this interview, UNLEASH sat down with Emily He, Oracle’s senior vice president of the human capital management cloud business group, to discuss how the multinational organization is reimagining talent mobility and recruitment in order to drive and sustain business resilience.
Here are some of the themes that were discussed:
After over a year of lockdowns and staying at home, people around the world are feeling an increased need to learn and grow.
This, combined with higher levels of job anxiety, means turnover rates are increasing as people take the leap out of companies in search of new opportunities.
Unless organizations step up their talent mobility options, they run serious risk of losing talent as they seek fulfilment elsewhere.
To address this challenge, Oracle introduced a new product called ‘Opportunity Marketplace,’ which is an internal gigs marketplace for employees to find internal job postings as well as volunteer opportunities and other new projects they can get involved with.
“Giving them [employees] the opportunity to participate in other projects from other departments is a great way to facilitate that sense of learning and internal mobility,” Emily tells UNLEASH.
The past 12 months has witnessed the greatest large-scale remote recruitment experiment in history, with almost all companies worldwide being forced to engage in some kind of virtual recruitment.
However, despite the urgent need for digital, hiring processes haven’t necessarily adapted and companies and candidates are beginning to feel the strain.
How do you source candidates? How do you manage the hiring process? How do you onboard new employees virtually and make that an engaging experience where they feel the employer brand from day one? These are just a few of the questions Oracle’s hearing from its customers.
In response to these questions, Oracle has developed a fully virtual candidate experience, which includes everything from having a digital assistant to guide candidates through the recruiting process all the way to the on-boarding experience.
“Virtual is not going to go away, even after the pandemic and it really needs to be integrated as part of the hiring and on-boarding process,” says Emily.
Post-pandemic we will see a shift from employers recruiting based on degrees, education, and experience to a focus on skills. “Organizations are at the beginning of understanding how you create a taxonomy around skills and how you understand people’s skills and make them transferrable across industries,” He tells UNLEASH.
It is imperative that recruitment and HR teams get a grasp on technology and so they can put together a library of skills and gain a deep understanding of what they are recruiting for, whilst also helping existing employees identify the skills they need to cultivate to help them upskill.
“Only if you focus on skills can you recruit the right candidates and retain and up-skill existing talent.” Emily says.
For more on talent mobility, recruitment and the future of skills, sign up to the upcoming webinar on Talent Mobility and Recruiting in the Era of Change.
Emily He, SVP of Global Marketing – Oracle Cloud HCM
Emily He is Oracle’s senior vice president of the human capital management cloud business group. Prior to joining Oracle, she was the chief marketing officer of DoubleDutch, a leader in digital marketing solutions for events, conferences, and trade shows. Ms. He has 18 years of experience in various enterprise software roles, including marketing, corporate strategy, and business development at companies such as Siebel Systems, E2Open, and Saba Software.
Ms. He is known for supporting business growth with highly differentiated corporate branding and product positioning, as well as innovative digital marketing, demand generation, and customer experience programs. She is a recognized thought leader on digital transformation, engagement marketing, talent management, and authentic leadership. Her perspectives have appeared in a broad spectrum of business publications including The Economist, Fortune, Forbes, Fast Company, and The Huffington Post.
Yessi Bello Perez, Editor, UNLEASH
As the editor of UNLEASH, Yessi is responsible for devising an editorial strategy that inspires and informs the HR tech community. With a background in tech and business journalism, Yessi’s work has been featured in well-known publications including The Next Web, UKTN, CoinDesk, Business Insider, The Evening Standard, and the Financial Times. She is a sought after speaker, moderator, and event host and co-hosts a podcast for fDi Intelligence, the Financial Times’ specialist data service. Her radio appearances to date include Times Radio and Share Radio. Yessi was featured in Computer Weekly’s ‘Most Influential Women in UK Tech’ longlist for two consecutive years (2018 and 2019) and shortlisted for “Tech Reporter of the Year” at the ITA Awards.
Check out another conversation with Emily and Yessi on ‘Diversity and Inclusion: Creating a Sense of Belonging and Purpose’.
Jacqui Canney is ServiceNow’s new Chief People Officer
What are the priorities for returning to the office?
People analytics helps with decision making.
It looks like you’re using an ad blocker that may prevent our website from working properly. To receive the best experience possible, please make sure any blockers are switched off and refresh the page.